FAQ
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[Error] Is simultaneous login from different devices possible?
It's not possible.
However, you can log in from another PC or mobile device after logging out from the current one.
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[Error] When learning, which browser do you recommend using?
Please prioritize using the Chrome browser.
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[Error] I was denied login for 30 minutes due to 5 failed login attempts
Please try logging in again in 30 minutes.
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[Course registeration] Where can I check the course registration details
After logging into the website,
you can check your course registration status through "My course status"
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[Education] How can I receive the certificate of completion?
1. Complete the course after logging in.
2. Press the "Print certificate of completion" button.
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[Education] How long is the validity period for the education?
The validity period of the education is one year.
It doesn't matter if it expires while you are onboard;
if it expires during your time onboard, you can take the course again before your next embarkation after disembarking
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[Course registeration] Which learning course should I choose?
Seafarer LaborㆍHuman rights education(Basic)
: 2nd·3rd Officer, 2nd·3rd Engineer, Bosun·Able Seaman·Ordinary Seaman, No.1Oiler · Oiler · Wiper, Cook,
Apprentice Officer / Engineer, Radio Operator, Other
Seafarer LaborㆍHuman rights education(Advanced)
: Captain, Chief Officer, 1st Officer, 1st Engineer, HR/Labor Manager, The owner of a ship
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[Membership information] I don’t know my ID / PW
You can easily retrieve it by using the 'Find ID' and 'Change password' features on our website.
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[Membership information] I can't receive the authentication code by email.
Please check your spam folder.
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[Membership information] I'd like to change my membership information.
You can change your membership information by logging in
to the homepage and clicking
"change membership information"
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[Membership information] Can I change my ID?
Due to the operation policy of our site, we do not change the ID.
Important information such as learning and exams that you used is stored, so errors in the system are kept.
To prevent it as much as possible, we do not change the ID you registered once.